Terms of Service

Adventure & Landscape (A&L) agrees to the following Terms & Conditions with the client. It is imperative that
these are read carefully and fully understood before booking.  These Terms & Conditions constitute a binding contract
between A&L and the client, for the services provided by A&L. By booking with us and paying the non-refundable initial
deposit or full payment for the services you have requested, you acknowledge that you have read and understood and
that you agree to these Terms & Conditions.
INSURANCE: Adventure & Landscape requires that you take a suitable comprehensive medical and travel insurance
prior to trip departure.  It must cover accidents, medical costs and repatriation, as also the costs for loss of baggage,
hurt or theft. It must be appropriate for your age, nationality and work in the countries you are travelling in.
SERVICE: All services are subject to availability, and conditions subject to political and external conditions.
WEATHER: All tours may be cancelled or modified if weather conditions do not allow the proper functioning or safety of
the tour.
RESPONSIBILITY AND RISK ACCEPTANCE FORM To participate in certain activities guests must sign a responsibility
and risk acceptance form prior to participating in any activity. Guests who are 18 years and older sign their own
responsibility and risk acceptance form. Guests under the age of 18 must have a parent or legal guardian sign on their
behalf.
LIMITATION OF LIABILITY A&L acts as a booking agent in matters relating to hotel and lodge accommodation, tours
and other independent contractors providing transportation and/or other services, each of which is an independent
corporation outside A&L’s control and each of which has its own terms and conditions. As such, A&L shall not be liable
for injury, delays, loss or damage in any manner.
A&L reserves the right to employ sub-contractors for all or part of its services; in the event of such right the terms of this
clause apply.
Whilst every care is taken, A&L cannot be held responsible for loss or damage to baggage.
We do not assume responsibility for airlines and accommodation providers or for any loss, damage, death, injury or
expense (including loss of money paid in advance), which you may incur as a consequence of the acts and omissions of
others. A&L will not accept responsibility or liability if you contravene any law or regulation of any country or region
visited. Any independent arrangements that you make that are not part of the A&L trip (including pre- and post-
accommodation) are entirely at your own risk and A&L cannot and does not give you any assurance, representation or
warranty in connection with any such arrangements.
PRIVACY A&L does not use your private information for anything other than booking activities and tours with A&L or
any of our third-party activity suppliers. A&L does not share your information with other companies and our team is
committed to protecting your privacy.
BOOKING & PAYMENT Once we agree on your itinerary and price, we will send a Pro-Forma Invoice with quote, trip
details and payment instructions, that might vary depending on the nature of each trip. All trips should be paid in full
prior to the beginning of each trip.
BANK WIRE AND CREDIT CARD FEES: A&L shall not be responsible for wire transfer or credit card charges.
EXTRA FEES: International airfares, passport and visa fees, travel insurance, excess baggage charges, airport taxes,
gratuities to leaders and guides, extra meals, laundry, extra & alcoholic drinks, medical expenses, optional activities and
trips, and other items of a personal nature are not included in your trip price.
CANCELLATION & REFUNDS
All cancellations must be made by email with the name of trip/travellers + TRIP CANCELLED in the Subject line, and
are effective upon confirmed receipt in our office. Refunds take 2 to 3 weeks to process.
Fees to apply in case of cancellation:
Up to 61 days prior to the departure 30 % of the trip price, between 60 and 31 days 40 % of the trip price, from 30 to 16
days 60 % of the trip price, less than 16 days 100 % of the trip price.
Any refund due from deposit monies held shall be subject to a minimum of US$200 per client. Depending on the
circumstances of cancellation we can use the trip deposit for future travel within 6 months of the original trip departure
date.
When A&L books services – such as hotels, transportation or third-party products – we operate as per each supplier’s
cancellation policy. Refunds will be done minus bank expenses and applicable taxes. The amount to be refunded is
based on the amount in Argentine Pesos credited in our account and exchange rates at the time of refund.

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CHANGES TO YOUR TRIP Local conditions in Latin America countries are not always predictable and from time to time
delays and diversions from the planned itinerary could happen. Should such an instance happen, A&L shall do its best
to minimize inconvenience. However, A&L does not accept any responsibility or compensation for delays, loss or extra
expenses resulting from circumstances or events beyond A&L control.
CURRENCY FLUCTUATION Currencies fluctuate constantly. Therefore, and in the case of exceptional cost increases
beyond our control, it may be necessary for us to modify the tour cost any time before departure if there are significant
changes in the exchange rate. Any changes in price will be explained clearly to you when made.
COMPLAINTS If you have any complaint about your trip, you must make it known at the earliest opportunity to the
guide, trip leader and/or A&L local representative, who will normally be able to take appropriate action. If at the end of
the trip you feel your complaint has not been properly dealt with you must notify us in writing within 30 days of the end of
your trip.
PASSPORT AND VISAS It’s the travellers’ responsibility to carry a valid passport and have obtained the appropriate
visas when traveling with A&L. Please ensure that your passport is valid for 6 months beyond the duration of your
holiday.  A&L shall not be responsible for any delay, interruption or cancellation resulting from client’s failure to provide
required documentation to immigration or other authorities at any time. Travelers should check with their local and
Argentine immigration office to find out if they need a visa or must pay a reciprocity fee online before leaving their
country of residence.
HEALTH, FITNESS AND AGE LIMITS Travellers must advise A&L of any pre-existing medical condition and/or disability
that might reasonably be expected to increase the risk of you requiring medical attention, or that might affect the normal
conduct of a tour and the enjoyment of other trip members.
MOUNTAIN ALTITUDE Some of our active trips take place at altitudes you may not be used to. Extreme altitude is
inherently risky, so proper medical advice should be sought in good time before booking if partaking in activities such as
mountain climbs or high-altitude hikes and treks (usually above 3,500 m.a.s.l.).
SPECIAL REQUESTS Clients should advise A&L of any special request (for example: special diet or on account of
physical disability) at the time of enquiry or submitting a reservation. A&L will do its utmost to meet such requests
wherever possible.
GOVERNING LAW This agreement will be governed by and construed in accordance with the Law of Argentina and
each party agrees to submit to the exclusive jurisdiction of the courts of Argentina.